3 out of 4 small businesses have had to lay off at least one employee as a result of COVID-19
It is estimated that COVID-19 will cost the average small business $64,000
Small Businesses have had to adapt and now have 70% of their employees working from home.
“This is a fantastic time to be entering the business world, because business is going to change more in the next 10 years than it has in the last 50.”
When you own your own business, it’s easy to be pulled in many different directions at once. You might be the owner, but you also might be the one sweeping the floors and unclogging the Read more…
Leadership in Business Being a leader means displaying certain key qualities. This is the first in a series of posts on leadership qualities; it focuses on confidence, courage, and inspiration. As Napoleon said: “A leader is Read more…
As a business owner, I have had mixed feeling about employees. On one hand, I can’t accomplish the goals that I set without their help. On the other hand, I’ve experienced all manner of drama Read more…
One thing that you can count on is change. It comes whether you want it or not, whether you are ready or not. Its a fight we can’t win. Its unavoidable and it is continual. Read more…
"You can expect what you inspect." What does that mean, exactly? When the leader of an organization or team or group gives a directive or the group collectively has determined a course of action and assignments have been made, that goal or assignment can only be achieved with monitoring and follow-up. In other words: inspection!
For many companies, Customer Service is a Department. For a small business, it is an All Hands On Deck proposition. Customer Service is about making customers happy. Happy customers buy more of what you’re selling Read more…