Customer
How To Deal With Angry Customers
Often, difficult or even angry customers aren’t expressing frustration with you. These emotions are tied to external situations and psychological stimuli. So, put your great communication skills to work.
Often, difficult or even angry customers aren’t expressing frustration with you. These emotions are tied to external situations and psychological stimuli. So, put your great communication skills to work.
4 Min Read: Utilizing music in your work environment, whether it is for the benefit of the customer or for the employees, will help you be more efficient and productive as an organization. Music has the power to create a welcoming environment where it just doesn’t matter what kind of day you have had, it can all be turned around in an instant with a great tune.
Like many of you, I have taken extreme precautions over the last couple months to keep myself and my family safe. At the beginning of the COVID-19 pandemic, I was in disbelief. I didn’t think it was that big of a deal, so I pretty much went about my business Read more…
Many businesses and organizations have been shut down, or at the very least, been at limited capacity for several months due to the coronavirus (COVID-19) pandemic. It has been a rapidly evolving situation and most business owners say that this pandemic will significantly impact their business.