A few months ago I wrote an article that discussed the culture of Disney cast-members entitled “What You Can Learn From Disney.” The article focused mainly on the culture that Disney has cultivated among its employees. In this article, I want to talk about the Cult following that Disney has Read more…
My family and I LOVE all things Disney. We live in Michigan but that doesn’t stop us from being annual pass holders. We spend a considerable amount of time on the Disney properties, from California to Florida to Paris, France. A constant in our visits is the unbelievable level of Read more…
4 Essential Recruitment & Staffing Tips for New Entrepreneurs Reposted from Noobpreneur. Author Ivan Widjaya More than anything else, people make businesses successful. Yes, plans, models, and budgets can all help business leaders develop thriving organizations. But without the right staff members in place, even the best-laid strategies will likely fail. Read more…
Good Customer Service Can Make or Break A Business You might have the best product in the world but if you don’t deliver on your promise to take care of your customer, you will lose them. Great customer service doesn’t happen overnight…it takes time and effort but the rewards are Read more…
If you went out of business this year, would your customers even notice? Sadly, 2020 is going to be known as a year of many business failures because of COVID-19.
Often, difficult or even angry customers aren’t expressing frustration with you. These emotions are tied to external situations and psychological stimuli. So, put your great communication skills to work.
